What we collect, why we hold it, who sees it, and how to get it back or have it deleted.
To take, ship and support your order; to keep the attestation record that supply is conditional on; to meet our own record-keeping obligations; and, if you have opted in, to email you.
We do not sell your personal information, and we do not share it for anyone else’s marketing.
Only with what is needed to fulfil the order: our payment processor, our fulfilment and shipping partners, and our email provider if you subscribed.
We may disclose information where required by law. We will not volunteer it otherwise.
Order and attestation records are retained as long as required for legal and record-keeping purposes. Marketing consent is kept until you withdraw it.
You can unsubscribe from email at any time using the link in any message, or by emailing us.
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it — subject to records we are required to retain. Depending on where you live, you may have additional rights, including under the California Consumer Privacy Act.
Email hello@dialedbio.com and we will respond within the period required by applicable law. We do not discriminate against anyone for exercising these rights.
The site is served over HTTPS. Account data is held in a database with row-level access control, so one account cannot read another’s records. Passwords are stored hashed, never in plain text.
No system is perfect. If we ever become aware of a breach affecting your information, we will tell you.
We use the minimum needed to run the site: keeping you signed in, remembering your cart, and recording that you have completed the researcher attestation for this session.
We do not run third-party advertising cookies on this site.
This site is not directed at anyone under 18, and we do not knowingly collect information from anyone under 18.
This site is operated by Dialed Bio. Privacy questions and requests: hello@dialedbio.com.
Last updated 9 August 2026