The Dialed standard

Quality

Documented material you can trace. Here is exactly what stands behind every vial — how it is tested, what the release standard is, and how to read the certificate that comes with it.

01

Where the testing happens

Synthesis and in-process assay are carried out in house. Release testing is performed by an external analytical laboratory. We are bound by a confidentiality agreement with that laboratory and cannot publish its name, so we publish the work instead: every certificate states the batch tested, the methods run, and the results obtained.

Say what was measured, not who measured it. That is the standard we hold ourselves to, and it is why every number on this site traces back to a document you can read.

02

The release standard is 99%, and it is a hard floor

Release specification is ≥99% chromatographic purity by HPLC, with identity confirmed by mass spectrometry against the theoretical molecular weight.

A batch that misses specification is destroyed. It is not relabelled, not downgraded, not sold into a second-tier line, and not quietly held back for a blend. There is no version of this business where off-spec material reaches a customer.

03

Five checks before anything is released

01 — Is it the right molecule?

Mass spectrometry confirms the compound matches what the label says it is.

02 — How pure is it?

HPLC measures purity against the 99% minimum. Anything below it does not ship.

03 — Is the powder sound?

Moisture and powder condition are checked, since damp powder degrades in storage.

04 — Is anything else in there?

Screened for bacterial contaminants and heavy metals before release.

05 — Can you check it later?

A retention sample of every batch is archived, so any material we have ever shipped can be pulled and re-assayed on request.

04

Released by lot, and nothing is blended after testing

Material is released by lot, and each lot carries its own certificate. Nothing is combined between lots once it has been tested, so the lot number printed on your vial always maps to exactly one assay.

That is the difference between a certificate and a marketing claim. A supplier that blends after testing cannot tell you what is in the vial in front of you; we can, because the chain from assay to label is never broken.

05

Certificates are published, not requested

Every lot is assayed before it goes on sale, and the certificate is published with it. You do not fill in a form, wait for a reply, or take our word for the number.

Each certificate names the material, the lot number, the assay date, the analytical methods run, and the measured result. The certificate for your exact batch is emailed at dispatch, and every certificate we have ever issued stays searchable by lot number on this site — before you order, or years afterwards.

06

How to read your certificate

Match the lot number printed on your vial to the lot number on the certificate. Those two agreeing is the whole verification — it is what tells you the document in front of you describes the powder in your hand and not a different batch of the same material.

If you hold material and cannot find its certificate, search the register by lot number. If it still does not appear, email the lot number to hello@dialedbio.com and it will be sent the same business day.

07

Handling and storage

Materials are supplied freeze-dried and sealed against light and moisture. Keep the powder at −20 °C, dry and out of the light. Orders ship cold-packed and tracked, so get them into cold storage on arrival.

Safety Data Sheets are not supplied. Handling, protective equipment, hazard assessment and disposal are the responsibility of the receiving laboratory and must follow your own institutional protocols for uncharacterised research materials.

08

Research use only

Everything sold here is supplied strictly for in-vitro laboratory research by qualified researchers and institutions. These materials are not drugs, foods, cosmetics, or dietary supplements. They are not for human or veterinary consumption, and nothing on this site has been evaluated by the FDA.

We do not provide dosing, reconstitution, administration or protocol guidance of any kind, and we cannot answer questions about use in humans.

The certificate is on the product itself.

Every listing carries a View COA button that flips the vial to that batch’s certificate — no list to scroll, no request form. Hold a lot you cannot find? Email us the lot number and it comes back the same business day.

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